Aerion — Encounter to cash. Agent-operated.

01The Problem

Encounter-to-cash is the most expensive, manual work in the hospital.

A single encounter crosses eligibility, authorization, coding, billing, denials, appeals, AR and collections — dozens of hand-offs, almost all done by people. As payers automate the denial side, most providers have answered with one lever: more headcount.

0%

of net patient revenue spent just to collect it

3–4% · cost-to-collect

0%

of hospital administrative cost sits in revenue cycle

~30% of admin cost

0%

of claims denied on first submission — and rising

~15% initial denial rate

0%

of providers report revenue-cycle staffing gaps

63% · staffing crisis

Payers automated. Most providers just added people.

02The Platform

Agentic AI across the entire RCM taxonomy.

Aerion is an AI platform — not a point tool. Agents work every step of encounter-to-cash, turning manual touches into automated ones so cost-per-transaction collapses across the whole journey.

01

Patient Access & Registration

Demographics and intake validated at the source, before errors propagate downstream.

02

Eligibility & Benefits

Coverage verified continuously across payers — the #1 preventable denial cause, removed.

03

Prior Authorization

Requirement detection, packet assembly and status tracking against payer-specific rules.

04

Charge Capture & CDI

Documentation gaps and missing charges caught and reconciled, not written off.

05

Medical Coding

Compliant code sets proposed with confidence scoring; routine volume cleared, complex escalated.

06

Claims & Submission

Predictive, payer-aware edits lift first-pass clean-claim rate beyond static scrubbers.

07

Denials & Appeals

Every denial triaged, root-caused and appealed — not just the few staff can reach.

08

AR Follow-up

Worklists prioritised by recoverability and value, then pursued across payers.

09

Posting & Patient Collections

Auto-posting with contract-variance detection; personalised, channel-right patient collection.

03The Agentic GCC

The platform, operated for you — agent-first, humans in the loop.

Aerion builds and runs a dedicated agentic operation for your revenue cycle. AI does the volume; expert people handle exceptions, edge cases and oversight. Delivery isn't tied to any one country — a global footprint matched to your preference, data-residency and compliance needs — so you get a low-cost base and the throughput of automation, without building or staffing anything.

01Turnkey in ~90 days. We stand up the operation, integrate to your EHR, and go live — you don't recruit, lease, or manage.
02Agent-first, humans in the loop. The platform does the volume; expert people supervise, handle escalations, and assure quality and compliance.
03Borderless delivery. A global footprint — India, Mexico, Puerto Rico and beyond — matched to your preference and data-residency needs. Averse to offshore? Nearshore and onshore options too.

“You don't build it. You don't staff it. We run your revenue cycle — agent-first.”

The two lenses · Platform + GCC

Agents, continuously informed

One journey. Every step agent-operated. All of it informed by your revenue intelligence.

This isn't about removing people — it's about leverage. Each agent draws on a living intelligence layer (your payers' rules, denial patterns, coding logic), with an expert in the loop for judgment and exceptions. Your team stops doing repetitive processing and starts handling far more volume — without growing headcount. Toggle to see the shift.

5×

the same lean team handles up to 5× the volume — scale without adding headcount

Provider Revenue Intelligence

A living layer every agent reads from — your payers, your data, your rules.

Payer rules & behaviorDenial patternsCoding & edit logic Contract & rate termsEligibility & benefitsRecoverability scoring

Tap any agent for what it does, the intelligence it uses, and the impact. On mobile, scroll the track sideways.

Cost optimization · across the journey

Where the cost goes — and where it goes away.

Manual cost accrues at every stage of encounter-to-cash. Aerion's platform and agentic GCC compress it across the entire taxonomy — not in one silo, but end to end.

Manual cost today With Aerion

Illustrative relative cost per stage, for narrative use — calibrated to a provider's actuals in a briefing.

04The Savings

The outcome the CFO feels.

Cost optimization is the headline — lower cost-to-collect, fewer denials, faster cash, and staff freed from repetitive work.

0%

reduction in cost-to-collect, AI-led across the cycle

0%

of repetitive RCM touches shifted to agents

0%

denial rate driven down at the source

0

from kickoff to a running, integrated operation

Cost-to-collect reduction range per McKinsey (2026) analysis of AI in healthcare revenue cycle; denial and staffing figures per HFMA / Aspirion / AAPC (2025–2026). Outcomes vary by provider and are scoped during a briefing.

Built for the enterprise

Designed to sit inside your stack — safely.

HIPAA-aware by design

SOC 2 trajectory

Integrates with Epic · Cerner · athenahealth

Keep your EHR, staff & workflows

Fast, low-lift deployment